Terms and Conditions

1. Operator Information

AuraKasino is operated by CCR Enterprise Gaming SRL. Company registration 4062001305975 (a company registration, not a licence number). Registered address: 136 Street, Marginal North, Próspero Fernández Highway, Route 27, Fuentecantos Building, 1st Floor, GLA Group Offices, Costa Rica.

Licensed and regulated by the Alberta Gaming, Liquor and Cannabis Commission (AGLC) for online casino and sports betting in Alberta.

Online casino and sports betting in Alberta are conducted and managed by the Alberta iGaming Corporation (AiGC). AiGC is the conduct-and-manage body. It is not the licensor of AuraKasino.

2. Eligibility

To use AuraKasino, you must:

• Be at least 18 years of age
• Be physically located in Alberta
• Not be excluded from gambling (voluntarily or by a regulatory authority)
• Not be an employee, contractor, agent, or affiliate of CCR Enterprise Gaming SRL or its associated entities
• Have a single account only (duplicate accounts are prohibited)

We reserve the right to request proof of age, identity, and location at any time. Failure to provide adequate documentation may result in account suspension.

3. Account Registration

You are responsible for providing accurate and current information during registration. You must update your details promptly if they change. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

You must not share your account with any other person. We are not liable for any loss arising from unauthorised use of your account where you have failed to maintain the security of your credentials.

4. Identity Verification (KYC)

Before you deposit or withdraw, you must complete identity verification (KYC). Send a government-issued photo ID and proof of address. A member of our compliance team reviews those documents manually. We do not approve or refuse KYC with an automated check. We may ask for further documents at any time to meet our anti-money laundering obligations. A complete submission is usually reviewed within 24–48 hours. We email you the result.

We reserve the right to suspend or close an account, and to withhold funds, until that manual review is satisfactory.

5. Deposits and Withdrawals

Deposits are C$10.00 to C$5,000.00 by Interac, Visa, Mastercard, online banking, bank transfer, or debit. The minimum withdrawal is C$20.00. All transactions are in CAD. Details are on our Banking page.

The casino welcome bonus is 100% up to C$500.00 with 10x wagering. The sports welcome bonus is 100% up to C$200.00 with 10x wagering. The cashier applies the offer you select. Each offer can be claimed once. Bonus funds remain on the account until the wagering requirement is complete.

Withdrawals will be processed to the same payment method used for the original deposit, except where this is not technically possible. We may request additional documentation before processing withdrawals.

We are not responsible for delays caused by third-party payment processors or your bank.

6. Responsible Gambling

Deposit limits, loss limits, and session time limits block further deposits or stakes when they are reached. Self-exclusion is administered through AGLC’s centralized self-exclusion program. Periods are 6 months, 1 year, 2 years, 5 years, or indefinite, and a locked account cannot be used during that period. Full details are on our Responsible Gambling page.

It is your responsibility to gamble within your means. Gambling should be treated as entertainment, not as a means of making money.

7. Game Rules

Individual game rules are set by the respective game provider and are available within each game. By playing a game, you accept the rules and decisions of the game software as final. Technical malfunction of a game voids all associated play and wagers.

We reserve the right to suspend a game or void a bet if we believe there has been an error, technical fault, or evidence of irregular play.

8. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:

• Providing false or misleading information during registration
• Opening more than one account
• Using automated software, bots, or other programs to play or gain an unfair advantage
• Collusion or cheating
• Money laundering or any other criminal activity
• Accessing the site from a restricted jurisdiction
• Permitting a minor to use your account

9. Intellectual Property

All content on AuraKasino, including text, graphics, logos, software, and game content, is the property of CCR Enterprise Gaming SRL or its licensors. You may not reproduce, distribute, or create derivative works without our prior written consent.

10. Limitation of Liability

To the maximum extent permitted by law, CCR Enterprise Gaming SRL and its officers, directors, employees, and licensors are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services, including loss of winnings, loss of data, or interruption of service.

Our total liability to you for any claim shall not exceed the amount deposited by you in the 12 months preceding the claim.

11. Account Suspension and Closure

We reserve the right to suspend or close your account at any time, with or without notice, if we reasonably believe that you have violated these Terms, engaged in prohibited activities, or if required to do so by a regulatory authority.

You may close your account at any time by contacting support@canada5.slonik.store. Any balance in your account at the time of closure will be returned to you via the original payment method, subject to completion of KYC checks.

12. Privacy

Our collection and use of your personal data is governed by our Privacy Policy, which forms part of these Terms.

13. Cookies

We use cookies in accordance with our Cookie Policy, which forms part of these Terms.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of Costa Rica. Any dispute arising from these Terms or your use of AuraKasino shall be subject to the exclusive jurisdiction of the courts of Costa Rica, without prejudice to your rights under applicable local consumer protection law.

For disputes about regulated gambling in Alberta, you may contact the Alberta Gaming, Liquor and Cannabis Commission (AGLC).

15. Changes to Terms

We may update these Terms at any time. We will notify registered users of material changes by email or by posting a notice on our website. Continued use of AuraKasino after the effective date of changes constitutes your acceptance of the updated Terms.

16. Contact

For questions about these Terms, contact us at support@canada5.slonik.store.