Operator
Use the contact form and choose the subject Complaint, or email support@canada5.slonik.store. Include your account email and what happened. The operator’s decision on that complaint is due within 45 days. This page does not measure how fast a reply is sent.
Kahnawà:ke Gaming Commission
If the operator’s decision does not resolve the complaint, or 45 days pass without a final decision, you can write to the Kahnawà:ke Gaming Commission: gamingcommission.ca/interactive-gaming/complaints and complaints@gamingcommission.ca.
An issue about a minor, problem gambling, self-exclusion, or suspected fraud may go to the Commission before the 45 days end.
The published permit-holder list names CCR Enterprise Gaming Ltd. with https://aurakasino.com. This hostname is not on that list, and this page does not say the Commission has accepted canada5.slonik.store.